At 3DCentral Solutions Inc., every collectible is 3D printed on demand at our facility in Laval, Quebec, Canada. Because each order is produced specifically for you, processing and shipping times may differ from traditional retail. Below you will find everything you need to know about how we get your collectibles to your door.

Processing Time

All orders are 3D printed on demand using our fleet of over 200 industrial printers. Standard processing time is 3 to 7 business days from the date your order is confirmed. Processing time may vary depending on the complexity and size of the collectible, the number of items in your order, and current print queue volume. During seasonal promotions or high-demand periods, processing may take slightly longer. We will always keep you informed via email if any delays are expected.

Shipping Within Canada

We are proud to ship from Quebec to every province and territory across Canada. Standard shipping within Canada typically takes 3 to 7 business days after your order has been processed and dispatched. We use trusted Canadian carriers including Canada Post and Purolator to ensure reliable delivery.

Free shipping on orders over $100 CAD within Canada. For orders under $100 CAD, shipping rates are calculated at checkout based on the weight and dimensions of your package and your delivery address.

Shipping to the United States

We ship to all 50 US states. Standard delivery to US addresses typically takes 5 to 10 business days after dispatch. Shipping rates for US orders are calculated at checkout based on weight and destination. Please note that customs duties or import taxes may apply depending on your state and order value. 3DCentral is not responsible for any additional customs charges assessed by US authorities.

International Shipping

International shipping is available to most countries worldwide. Delivery times for international orders vary by destination but generally range from 7 to 21 business days. Orders over $200 CAD qualify for free international shipping. For orders under $200 CAD, international shipping rates are calculated at checkout. International customers are responsible for any customs duties, import taxes, or brokerage fees that may be assessed by their country.

Order Tracking

Every order includes tracking. Once your collectibles have been printed, quality-checked, and packaged, you will receive a shipping confirmation email with your tracking number. You can use this tracking number to monitor your package in real time through the carrier website. You can also view your order status at any time by logging into your account on our website and visiting the Orders section.

Mystery Box Shipping

Mystery Box subscription orders are shipped monthly. Shipping for Mystery Box orders is calculated at checkout based on your location. Mystery Box shipments follow the same processing and delivery timelines as regular orders. Because Mystery Box contents vary each month, the weight and size of each shipment may differ, which can affect the shipping cost.

Packaging and Quality

Every collectible is carefully inspected at our Laval, Quebec facility before shipping. We use protective packaging materials designed to keep your 3D printed figurines safe during transit. Items are individually wrapped and cushioned to prevent damage. If your order arrives damaged, please contact us within 14 days of delivery with photos of the issue and we will arrange a replacement at no charge.

Questions?

If you have any questions about shipping, delivery timelines, or your order status, please do not hesitate to reach out. You can contact us at info@3dcentral.ca or call us at 438-876-7716. We are happy to help.

Typical Shipping Rates

All orders ship from our print farm in Laval, Quebec. Rates are calculated at checkout based on package weight and destination. Below are typical price ranges to help you estimate shipping costs before you order.

Destination	Small Item (< 500g)	Medium Package (0.5–2 kg)	Large Order (2 kg+)
🇨🇦 Canada	$8.99 – $12.99	$12.99 – $18.99	$18.99 – $29.99
🇺🇸 United States	$12.99 – $18.99	$18.99 – $29.99	$29.99 – $49.99
🌎 International	$19.99 – $34.99	$34.99 – $54.99	Contact us

All prices are in Canadian dollars (CAD). Actual rates are calculated at checkout based on exact weight and dimensions.

Free Shipping on Orders Over $100 CAD

Spend $100 CAD or more and enjoy free standard shipping anywhere in Canada. Stock up on your favorite collectibles and save on delivery.

Get Your Exact Shipping Rate

Add items to your cart to see exact shipping rates for your location. Our checkout calculates real-time carrier rates based on your address and order weight.

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Shipping FAQ

How long does shipping take for 3D printed orders?

Most orders ship within 2–5 business days from our facility in Laval, Quebec. Since every collectible is 3D printed on demand, production time depends on design complexity and queue volume. Canadian deliveries typically arrive within 3–7 business days, US orders within 5–10 business days, and international shipments within 10–21 business days. You will receive a tracking number by email as soon as your order ships.

Do you offer free shipping?

Yes. Orders of $100 CAD or more qualify for free standard shipping within Canada. For US and international orders, shipping is calculated at checkout based on weight and destination. We occasionally run promotional free shipping events — subscribe to our newsletter to be notified.

Can I track my order after it ships?

Absolutely. Once your order ships from our print farm in Laval, Quebec, you will receive an email with a tracking number and a link to the carrier tracking page. You can also check your order status anytime by logging into your account on our website. If your package appears delayed or lost, contact us and we will investigate with the carrier on your behalf.