Key Takeaways
- Shipped from Laval, Quebec
- Flat-Rate Shipping by Destination
- Canada, US & International Shipping
- Tracking Provided for All Orders
Shipping charges start with a destination-based base rate, but checkout is the authority for the exact amount. 3DCentral prints orders on demand at its facility in Laval, Quebec. A small number of products with a recorded shipping weight add a weight surcharge to the base flat-rate method, and Canadian free-shipping eligibility can replace that method when the current checkout rule is met.
Processing Time
Standard processing time is 2 to 5 business days from order confirmation. Complexity, product size, item count, current print-queue volume, and seasonal demand can affect processing time. The delivery estimates below begin after dispatch.
Shipping Within Canada
Standard delivery within Canada usually takes 3 to 7 business days after dispatch. Orders ship from Laval through Canadian carriers such as Canada Post or Purolator and include tracking.
The current Canadian base standard-shipping rate is $14.99 CAD, and the current free-shipping minimum is $149 CAD. For the small number of products with a shipping weight recorded in the catalogue, checkout adds $2.50 CAD per kilogram to an available flat-rate method. A Canadian order that meets the current free-shipping rule can qualify for free standard shipping. Add the actual items and destination to the cart to confirm the exact method and amount before payment.
Shipping to the United States
Standard delivery to US addresses usually takes 5 to 10 business days after dispatch. The current US base standard-shipping rate is $19.99 CAD, with no US free-shipping threshold. Products with a recorded shipping weight can add the same $2.50 CAD-per-kilogram surcharge to the flat-rate method.
US orders ship Delivered Duty Paid (DDP) only. Checkout adds the current US import-tariff amount as a separate line in addition to shipping. 3DCentral prepays those duties, so the carrier will not issue a separate customs invoice at delivery. The live checkout shows the current tariff rate and final payable total before the order is placed.
International Shipping Outside Canada and the US
International delivery outside Canada and the United States usually takes 10 to 21 business days after dispatch. The current international base standard-shipping rate is $34.99 CAD, with no international free-shipping threshold. Products with a recorded shipping weight can add the $2.50 CAD-per-kilogram surcharge to the flat-rate method. Recipients outside Canada and the US remain responsible for duties, import taxes, or brokerage charges assessed by their destination; confirm the exact shipping amount in checkout.
Order Tracking
Every shipped order includes tracking. When the order has been printed, inspected, packaged, and dispatched, the shipping confirmation email includes the tracking number. Customers with an account can also review order status in the Orders section.
No account? Look up an order with its order number and billing email on the order tracking page. It reports the current order status using the same labels as the Orders section, such as Processing or Completed, and shows the carrier and tracking number once they have been added to the order.
Mystery Box Status
The Mystery Box is currently a waitlist, not an active subscription checkout. Joining the waitlist does not create an order, start billing, or schedule a monthly shipment. Pricing, shipping, timing, and subscription terms will be shown before payment if the service opens.
Packaging and Quality
Each collectible is inspected at the Laval facility before shipping and packed to reduce movement during transit. If an order arrives damaged, contact 3DCentral within 7 days of delivery with photos of the issue so the support team can review the shipment and arrange the applicable remedy.
Questions?
For questions about shipping, delivery estimates, or order status, email info@3dcentral.ca or call 438-876-7716.
Shipping Rates
All orders ship from Laval, Quebec. The table shows the base standard rate by destination. For the small number of products with a recorded shipping weight, checkout currently adds $2.50 CAD per kilogram to the flat-rate method; Canadian free shipping may apply. Checkout always confirms the exact amount.
| Destination | Base Standard Rate | Free Shipping |
|---|---|---|
| Canada | $14.99 CAD | On orders of $149 CAD or more |
| United States | $19.99 CAD | Not available |
| International | $34.99 CAD | Not available |
All prices are in Canadian dollars (CAD). The exact rate for your order is confirmed at checkout before you pay.
United States shipping (DDP)
Orders to the United States ship Delivered Duty Paid (DDP) only. Checkout includes the US shipping rate above plus current US import tariffs (50% of the goods), added as a separate line. The carrier will not invoice you for customs on delivery. Canadian orders have no border tariffs.
Free Shipping in Canada on Orders of $149 CAD or More
Spend $149 CAD or more and enjoy free standard shipping anywhere in Canada. Stock up on your favorite collectibles and save on delivery.
Get Your Exact Shipping Rate
Add items to your cart to see the exact rate for your destination, confirmed before you pay.
Browse the ShopShipping FAQ
How long does shipping take for 3D printed orders?
Most orders ship within 2–5 business days from our facility in Laval, Quebec. Since every collectible is 3D printed on demand, production time depends on design complexity and queue volume. Once dispatched, Canadian deliveries typically arrive within 3–7 business days, US orders within 5–10 business days, and international shipments within 10–21 business days. You will receive a tracking number by email as soon as your order ships.
Do you offer free shipping?
Yes. Orders of $149 CAD or more can qualify for free standard shipping within Canada under the current checkout rule. The table shows destination-based base rates; products with a recorded shipping weight can add the current per-kilogram surcharge to a flat-rate method. Checkout confirms the exact available method and amount.
How do US import tariffs work at checkout?
US orders ship Delivered Duty Paid (DDP) only. Checkout adds current US import tariffs (50% of the goods) as a line item, on top of the US shipping rate. We prepay the duties so the carrier does not invoice you at delivery. Canadian orders have no border tariffs.
Can I track my order after it ships?
Absolutely. Once your order ships from our print farm in Laval, Quebec, you will receive an email with a tracking number and a link to the carrier tracking page. You can also check your order status anytime by logging into your account on our website. If your package appears delayed or lost, contact us and we will investigate with the carrier on your behalf.
