FAQ
Everything you need to know about 3DCentral
Frequently Asked Questions
What are 3D printed collectibles?
3D printed collectibles are decorative figurines and objects created using industrial 3D printers. At 3DCentral, collectibles are printed on demand at our facility in Laval, Quebec using high-quality PLA filament. Our catalog includes original designs plus popular models from top community artists like Arbiter, Cinderwing3D, McGybeer, Zou3D, Gob3D, Flexi Factory, Twisty Prints, MatMire Makes, and Rextruction. Categories include ducks, gnomes, fantasy figurines, seasonal editions, and artist series — over 4,600 designs.
Where are your products made?
All 3DCentral products are printed and quality-checked at our print farm in Laval, Quebec, Canada. Our catalog features original 3DCentral designs alongside curated models from top community artists. We operate over 200 industrial 3D printers and every collectible is printed on demand — no overseas mass production, no excess inventory. We are proud to be a Made in Canada brand contributing to the local manufacturing ecosystem.
Do you ship to the United States?
Yes. We ship across Canada and to the United States. International shipping is also available. Shipping rates are calculated at checkout based on weight and destination. Browse the catalog to see our full collection of 3D printed collectibles.
Are 3D printed collectibles safe and durable?
Yes. All 3DCentral collectibles are printed using high-quality PLA filament, a plant-based biodegradable thermoplastic that is non-toxic and food-safe at room temperature. PLA produces smooth, durable finishes that hold fine detail. Our figurines are designed as decorative display pieces for adults and collectors — they are built to last on your shelf and resist normal handling. Each piece goes through quality inspection at our facility in Laval, Quebec before shipping.
How long does shipping take for 3D printed orders?
Most orders ship within 2-5 business days from our facility in Laval, Quebec. Since every collectible is 3D printed on demand, production time depends on the complexity of the design and current queue volume. Shipping to Canadian addresses typically takes 3-7 business days, and US orders arrive within 5-10 business days. You will receive a tracking number as soon as your order ships.
What types of 3D printed figurines do you sell?
Our catalog features over 4,600 decorative figurine designs across multiple collections, including original 3DCentral designs and popular models from top community artists such as Arbiter, Cinderwing3D, McGybeer, Zou3D, Gob3D, Flexi Factory, Twisty Prints, MatMire Makes, and Rextruction. Popular categories include 3D printed ducks, 3D printed gnomes, and fantasy figurines. We also release exclusive seasonal editions every quarter and curate artist series collaborations. Everything is 3D printed on demand at our facility in Laval, Quebec.
What is the Commercial License and how does it work?
3DCentral offers two subscription tiers for 3D printer owners. The Supporter License ($19.99/mo) grants access to our original STL file library for personal use printing. The Commercial License ($49.99/mo) includes everything in Supporter plus the legal right to print and sell our original designs on platforms like Etsy, Amazon, and at markets. Note: the STL library contains 3DCentral original designs only. Community artist models are available as physical prints in our shop. Visit the license page for full details.
What is the Mystery Box subscription?
The Mystery Box is a monthly subscription where you receive a curated selection of surprise 3D printed collectibles. Each box is themed and rotated seasonally, so you never know exactly what you will get. It is a great way to discover new designs and expand your collection. You can cancel anytime, and shipping is calculated at checkout based on your location.
What is your return and refund policy?
Because every item is 3D printed on demand specifically for your order, we cannot accept returns for change of mind. However, if your order arrives damaged or with a print defect, we will replace it at no charge. Please contact us within 14 days of delivery with photos of the issue. For subscription cancellations, your access ends at the end of the current billing period. See our full refund policy for complete details.
Will you offer custom 3D printing services?
Yes. We are developing an on-demand custom 3D printing service where you can upload your own design file (STL, OBJ, or 3MF), get an instant volume-based quote, choose your material and color, and have it printed at our facility in Laval, Quebec. The service will focus on decorative objects, figurines, cosplay props, and collectibles. Sign up for our waitlist on the homepage to be notified when it launches.
How much do 3D printed collectibles cost?
Prices vary depending on the size, complexity, and material of each collectible. Most of our standard figurines range from $12.99 to $34.99 CAD. Larger display pieces and limited edition seasonal items may be priced higher. We offer quantity discounts for bulk orders, and our Mystery Box subscription provides great value for collectors. Browse the shop to see current pricing.
Still have questions?
Our team is happy to help. Reach out and we will get back to you within 24 hours.
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